Privacy policy

This Privacy Policy governs the manner in which Alma DOOEL collects, uses, maintains and discloses data collected by users (hereinafter: “user”) when visiting its website (hereinafter: ” website ”).

This privacy policy applies only to the stated website and does not apply to the personal data that Alma DOOEL collects from its users in other ways.

This Privacy Policy also does not apply to personal data collected by other websites, which you may access through our website.

What information do we collect?

When visiting the website, your privacy is fully respected.

When visiting the website, Alma DOOEL processes your personal data (personal identification data and contact information), only if you voluntarily leave them in contact form on our website, to use our services, such as signing up for an electronic newsletter , registration for a course, event, workshop or academy, electronic online payment for a course, event, workshop or academy.

When paying online for a course, event, workshop or academy, Alma DOOEL does not have access to the data related to your payment card or bank account, as they are sent directly to a certified processing center for payment card transactions and the bank via a security link.

For what purposes is the collected data and information used?

Alma DOOEL processes your personal data for:

– enabling online use of our services, with the intention of improving the user experience by improving the quality of service to customers, ie more efficient response to your requests and providing the necessary support.

– administration of the content, promotions, surveys and other functionalities of the site, in order to improve its quality and the services we offer through it.

Your personal data will not be processed for any purpose other than the purpose for which it was collected.

Processing of your personal data for another purpose can be done only with your prior consent.

How is personal data processed?

The processing of your personal data Alma DOOEL performs in accordance with the regulations for personal data protection of the Republic of Northern Macedonia, taking all prescribed technical and organizational measures to ensure confidentiality and protection in the processing of personal data at its disposal.

The employees of Alma DOOEL are obliged to keep secret all information (including personal data), which will be obtained during the performance of their duties.

Alma DOOEL applies security measures when collecting, storing and processing information to protect against unauthorized access, alteration, disclosure or destruction of your personal data, as well as non-personal data, which are stored on our site. Personal data can be submitted only to the competent authorities, in accordance with the legally prescribed procedure.

Other information

Given the nature of the Internet, it should be noted that when using it, data on the habits and preferences of its users are collected passively and automatically.

When visiting the website of users, Alma DOOEL may record information related to them, which in itself is not sufficient to identify a particular person and are statistical indicators used to improve the quality of the website. Such information may include: the name of the Internet browser, the type of computer, as well as technical information about the connection that the user uses when visiting the website, such as operating system and Internet service provider, IP (Internet Protocol) addresses assigned by the ISP and are different for each user and similar information.

Search engine cookies

Cookies are small text files that are stored on your computer or mobile device to improve the user experience and are not linked to your personal information that you have previously provided to us.

With the help of cookies, Alma DOOEL monitors the movement of visitors to the website and thus collects data for a better understanding of the use of the website by visitors, in order to improve the user experience, optimize and improve the functionality of the website.

Cookies allow us to identify your browser the next time you visit the website. Cookies may store your preferences and other technical information, but they may not read data or information from your hard drive or mobile phone, nor may they read other saved cookie files from other Internet sites.

Alma DOOEL uses several types of cookies when working on the website:

Necessary cookies – cookies that are necessary for the proper functioning of the basic functions of the website such as navigation, online shopping, billing, site visit statistics, content optimization, etc. They are usually set up in response to a particular interaction you have with the website, such as settings for Cookie Settings, login or filling out electronic forms. These cookies do not contain any personal information and can not be turned off with these settings. There are several cookie options you can customize in your browser to block or notify you of these cookies, and some parts of the website may not work properly.

Analytics cookies – cookies that allow us to count visits and traffic sources, in order to measure and improve the performance of the website. They help us analyze which pages are most visited and see how visitors navigate the page. All information collected by these cookies is aggregated and anonymous.

Functional cookies – cookies that enable better functionality and personalization of the content of the website. They can be posted by Alma DOOEL, or by third parties, whose services we have provided on the website. If you do not agree to the use of these cookies, some parts of the website will not work properly.

Marketing cookies – cookies that can be placed through the Alma DOOEL website by external partners. Partners can use cookies to show you relevant ads on other websites. They do not directly store your personal information, but are intended to identify your browser and / or Internet device.

There are only these types of cookies on the website that are stored on the user’s computer, according to the browser settings that the user has set.

By visiting the website, visitors can choose which type of cookies they want to be saved in the browser, through the option “Cookie settings”. By clicking the “I Agree” button or by continuing to use the Website, you agree to the cookies described in this document.

In your browser settings, users can choose to have the browser reject or delete cookies. If users select this option, certain parts of the website may not function as intended.

In your browser settings, users can choose to have the browser reject or delete cookies. If users select this option, certain parts of the website may not function as intended.


Alma DOOEL uses the information it collects through the use of cookies (“cookies”), for re-marketing through Google AdWords and Facebook Business Manager, ie for its advertising on other websites that the user will visit, based on a previous visit to the website at and consent provided for this activity.

Google, Facebook, Instagram and other third parties, show AdWords or so-called “Ads” through various websites and applications that the user visits and uses. These “ads” are based on previous user visits to the website of Alma DOOEL through the use of cookies.

For example, when visiting the user was interested in a particular service or device without making a specific order, such activity generates information that may appear in the form of an ad to Google and Facebook and the user based on his previous interest, when visiting another website that also uses Google ads to be presented with an ad for Alma DOOEL or for the content he visited on the website of Alma DOOEL. All data collected by Alma DOOEL will be used in accordance with this Privacy Policy, ie the privacy policies of Google and Facebook for the data collected by them.

Changes in the privacy policy

Alma DOOEL reserves the right to update this privacy policy at any time. When we do, we will notify the website and revise the update date at the end of this document. The User agrees that it is his responsibility to periodically review the Privacy Policy and that he is aware of any changes.

Acceptance of the terms

By continuing to access and use the website, the user accepts the provisions of this Privacy Policy.

If you do not agree to this Privacy Policy, please discontinue access to the Website.

Alma DOOEL Kocani

Date of update: 10.04.2020